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Communication, Negotiation, and Conflict Resolution Online Course

Online and Classroom Safety Courses Calgary

$150.00 plus $7.50 = $157.50

Who should take this online course:

For project managers, supervisors or
anyone who must deal effectively and
professionally in negotiations with employees, subtrades,
owners, clients, engineers, and employers.
This will help the student to improve written, oral, and
negotiating skills. The course is aimed at enhancing
conflict resolution skills.

Cost: $150.00 Plus $7.50 tax = $157.50 Contact Allstar Enviro Safety 403 2141558 worksafe454@gmail.com to enrol We take visa, mastercard or etransfer.

We are distributors for access codes for Buildforce Canada.

Objectives:
 Definition of a conflict and identify the stages

 Dealing effectively with difficult people .
 Personality aspects of an effective negotiator.
 The use of power in negotiation and its abuse.
 Communication skills in conflict situations.
 Assertiveness techniques to get a
point across.
 Closing negotiations.
This course uses interactive elements, scenarios,
videos, and quizzes to reinforce learning

Time Line: Approximately 4 hours online

Computer Mode:

accessible online via desktop, tablet, and mobile devices.

Testing: This online program uses quizzes, videos, scenarios and

interactive elements to reinforce the learning process

Gold Seal Credits: 2 Credits towards the Gold Seal

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